Shipping policy
Shipping Policy
Thank you for your order. We personally fulfill our book orders and appreciate your patience while we prepare your shipment.
Processing and Book Availability
Some books are available for immediate fulfillment, while others must first be ordered from our warehouse or supplier. Hardcover editions may require additional preparation time.
Please allow up to 14 calendar days after placing your order for your book to ship. This processing period includes the time needed to obtain your book from our supplier, prepare your order, and hand it to the shipping carrier. Available books may ship sooner.
Estimated Delivery Time
After your order ships, please allow an estimated 5–7 calendar days for delivery.
Your total estimated time from purchase to delivery may therefore be up to 21 calendar days. Unless a product listing states otherwise, please plan around this timeframe when ordering.
Delivery estimates are not guaranteed arrival dates. Carrier disruptions, holidays, weather, and other circumstances may affect transit times.
Availability and Shipping Delays
If we learn that we cannot ship your order within the stated processing period, we will notify you using the email address provided at checkout. We will provide a revised shipping estimate, when available, and explain your options to accept the delay or cancel the unshipped portion of your order for a refund, as required by applicable law.
If we cannot fulfill your order, we will notify you and refund the unfulfilled portion.
Shipping Charges
Any applicable shipping charges are displayed at checkout before you complete your purchase.
Shipment Confirmation and Tracking
We will send a shipment confirmation to the email address provided at checkout when your order ships. Tracking information will be included when available.
Shipping Addresses
Please confirm that your shipping address is complete and accurate before placing your order.
If you notice an error, contact booksales@gplusf.com immediately with your order number and the correct address. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed after processing or shipment.
If an order is returned as undeliverable because of an incorrect or incomplete address supplied at checkout, additional shipping charges may apply to resend it.
Orders Needed by a Specific Date
If you need books for an event, gift, or other deadline, please contact booksales@gplusf.com before ordering to check availability. Placing an order does not guarantee arrival by a particular date.
Digital Products and Bundles
Ebooks and audiobooks do not require physical shipping. Digital access is delivered separately according to the product listing.
For bundles containing both printed books and digital products, the physical books follow the processing and shipping timelines in this policy.
Missing, Damaged, or Incorrect Orders
If your shipment appears lost, or your book arrives damaged or incorrect, contact booksales@gplusf.com with your order number. For damaged or incorrect books, please contact us within 14 days of delivery and include photos.
Eligible replacement requests are handled under our Return & Refund Policy. You do not need to mail damaged or incorrect books back to us.
Contact
For shipping questions or order assistance, email booksales@gplusf.com and include your order number.
Nothing in this policy limits your rights under applicable law.