Return & Refund Policy

We appreciate your purchase and support. Please review this policy before placing your order.

All Sales Are Final

All purchases of printed books, ebooks, audiobooks, and book bundles are final, except where otherwise required by applicable law. We do not offer refunds, returns, or exchanges for change of mind, accidental purchases, or selecting the wrong format. Please review your order carefully before completing checkout.

No Physical Returns

We do not accept physical book returns. Please do not mail books back to us. Eligible damaged, defective, or incorrect books will be replaced without requiring you to return the original copy.

Damaged, Defective, or Incorrect Books

If your book arrives damaged, has a printing defect, or is not the book you ordered, please contact booksales@gplusf.com within 14 days of delivery.

Include:

• Your order number.

• A brief description of the issue.

• Clear photos of the book and, when relevant, its packaging.

Once we verify the issue, we will send the correct or replacement copy at no additional cost, including replacement shipping. This replacement policy does not cover damage caused after delivery by use, mishandling, or improper storage.

If a replacement is unavailable, we will contact you to arrange an appropriate resolution consistent with applicable law.

Missing Orders

If your order has not arrived, contact booksales@gplusf.com with your order number. We will review the tracking information and work with you and the carrier to resolve the issue. If we confirm the shipment was lost in transit, we will arrange a replacement at no additional cost or another remedy required by law.

Ebooks and Audiobooks

Digital purchases are final and nonrefundable except where required by law. If you have trouble accessing your ebook or audiobook, contact us with your order number and a description of the problem. We will help restore access or provide a working replacement file.

Bundles

The same policy applies to books and digital products purchased as a bundle. An eligible issue with one item will be addressed by replacing that item or restoring its digital access. We do not offer discretionary partial refunds for unwanted or unused bundle items.

Order Changes and Cancellations

We do not accept change-of-mind cancellations. If you entered an incorrect shipping address, contact us immediately. We will make reasonable efforts to update it before shipment, but changes cannot be guaranteed once the order has been processed.

Your Consumer Rights

Nothing in this policy limits any cancellation, refund, replacement, or other rights you have under applicable law. Any legally required remedy will be provided.

Contact

For order assistance, email booksales@gplusf.com and include your order number.